Call Acadiana EAP at 337.993.0000 or 888.327.7300 and provide the following:

• Description of the incident (Acadiana EAP will ask for details)
• Status of incident (current, past, or pending)
• Media Awareness (aware, unaware, or not applicable)

What is a Critical Incident?

Any event that may bring a significant level of stress and trauma to the organization and its employees is a critical incident. It may be the tragic loss of an employee in a work or non-work related accident, the result of violence in the workplace, or the loss of a facility which results in lay-offs and/or increased distribution of workload. If an event causes a high level of human emotion, capable of leading to lowered productivity and performance, it is deemed a critical incident.

About Crisis Intervention

With increased threat and incidents of traumatic events, it is critical that organizations develop a plan for crisis intervention and support. Acadiana EAP, LLC has over 10 years of experience in responding to critical incidents. Our crisis experts advise and debrief on critical incidents, including violence, fatalities, robberies, natural disasters, kidnappings, line-of-duty deaths, officer involved shootings and terrorist attacks. Our service provides:

• Emergency access - 24 hours a day, seven days a week - to telephonic, online and on-site services
• Acadiana EAP critical incident specialists located nationally
• Immediate response time when necessary
• Preventative consultation and planning
• Post-event management reporting and recommendations
• All Crisis Team Members are ICISF Model Trained